IT Support Technician for Public Sector
Workplace: Göteborg, Sweden
Expires: August 8, 2025
Centric is seeking a dedicated IT support technician with a strong interest in IT and service for a public sector client in Gothenburg. This is a full-time position starting as soon as the right candidate is found. As a consultant at Centric, you receive secure employment and the opportunity to gain valuable experience in an exciting environment that prioritizes your development.
Main requirements:
- 1-3 years of experience in technical support and IT support in a servicedesk environment
- Experience with ITIL or equivalent methodology
- Good communication skills in both Swedish and English, spoken and written
- Secondary education in a relevant field
Responsibilities:
- Serve as a key contact point for IT-related questions and problems
- Work both at the service desk and on-site within the organization
- Provide user support for both simple and advanced issues
- Collaborate within the support team and manage individual tasks independently
- Document solutions and actively contribute to developing routines and work methods
- Practical work with IT equipment including hardware handling, conference setup, and monitoring critical infrastructure
Required hard skills:
- Technical support experience
- ITIL methodology knowledge
- Swedish and English communication skills
- Hardware handling and IT infrastructure monitoring
Recommended hard skills:
- Service desk operations
- Documenting IT solutions
Soft skills:
- Outgoing
- Responsible
- Team player
- Positive and proactive attitude
Natural languages:
- Swedish (Proficient)
- English (Proficient)
Cultural skills:
- Consulting environment adaptability
- Public sector awareness
- Collaborative teamwork