Key Account Manager for Nordics
Workplace: Skärholmen, Sweden
Expires: August 11, 2025
Seeking a business leader in Nordics with analytical skills, vendor management, business judgment, negotiation skills, curiosity, and passion for building excellent customer service experience. The role requires self-starting, problem-solving, data analysis, strong relationship and leadership skills, ownership, and commitment.
Main requirements:
  • Proven leadership skills
  • Excellent communication skills in English
  • Bachelor’s degree in business administration, Engineering, Marketing, or related field; Master’s preferred
  • At least 10 years experience as Key Account Manager or similar in technology industry focused on Nordics and EU
  • Strong sales acumen with proven track record of meeting/exceeding targets
  • Exceptional communication and relationship-building skills
  • Proficiency in CRM software and data analysis tools
  • Strategic thinker with understanding of market trends and industry developments
  • Ability to work in fast-changing environment
  • Strong negotiation skills and understanding client requirements
  • Knowledge of sales data analysis
  • Willingness to travel extensively
  • Result-driven, action-focused, can-do attitude
  • Ability to multi-task and thrive in dynamic environment
  • Attention to detail, high energy, self-motivation
  • Excellent interpersonal skills to build rapport with clients
  • Strong customer service skills
  • Ability to work independently and in teams with minimal guidance
Responsibilities:
  • Develop and maintain portfolio of high-value clients across Nordics
  • Develop and maintain strong relationships with key clients, align solutions with their business objectives
  • Create and execute strategic account plans to maximize revenue and profitability
  • Identify upselling and cross-selling opportunities with innovative solutions
  • Act as customer advocate ensuring client feedback is heard and acted upon
  • Address client concerns promptly striving for win-win resolutions
  • Stay updated on industry trends, competitors, and market dynamics
  • Collaborate with internal teams (product development, alliances, marketing) to deliver seamless services
Required hard skills:
  • Leadership
  • Communication in English
  • CRM software proficiency
  • Data analysis tools usage
  • Sales data analysis
  • Negotiation skills
Recommended hard skills:
  • Master’s degree in relevant field (preferred)
  • Knowledge of EU and Nordics markets
  • Vendor management
Soft skills:
  • Analytical thinking
  • Problem-solving
  • Strong relationship management
  • Self-starting and ownership
  • Adaptability
  • Attention to detail
  • High energy and motivation
  • Interpersonal skills
  • Teamwork
  • Result-driven attitude
  • Multi-tasking
Natural languages:
  • English (Proficient)
Cultural skills:
  • Ability to work in fast-paced, changing environments
  • Strong customer focus
  • Negotiation and leadership in multicultural settings
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