IT Support Technician at Early Career Stage for Long-term Assignment
Workplace: Varberg, Sverige
Expires: September 14, 2025
Randstad Digital is seeking an early career IT support technician. This role involves providing 1st line support to approximately 900 users in Sweden and other parts of Europe, mainly handling Microsoft products. The position requires technical education at high school or university level and some experience in support or customer service. Fluency in Swedish and English is needed, and having a driver's license and car is advantageous. The role includes incident handling, documentation, troubleshooting, license management, and participating in various projects. The job is full-time, based in Väröbacka, with working hours from Monday to Friday, 07:00-15:30.
Main requirements:
  • Technical education at high school or university level
  • Some experience in support or customer service
  • Fluent in Swedish and English
  • High integrity and ability to meet security clearance requirements
  • Driver's license and car preferred due to limited public transport
Responsibilities:
  • Incident management
  • Documentation
  • Troubleshooting
  • License management
  • Participation in various projects and assignments
Required hard skills:
  • Knowledge of Microsoft Active Directory
  • Experience with SCCM
  • Experience with Microsoft Exchange
  • Experience using ticketing or incident management systems
Recommended hard skills:
  • Interest or experience in building computers or programming
Soft skills:
  • Strong customer service orientation
  • Motivated to help others
  • High integrity
Operating systems:
  • Windows
Natural languages:
  • Swedish (Proficient)
  • English (Proficient)
Cultural skills:
  • Team collaboration within multi-location environment (on-site and other offices)
  • Adaptability to working across different European user base
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