As an IT Administrator for primary schools, you ensure the efficient and secure operation of digital technology for school staff and students. You provide on-site support at several primary schools, handling IT issues such as fault management, hardware and software troubleshooting, user support, IT orders, deployment of new IT workstations, and central management of devices, applications, and accounts. The schools mainly use iPads and Macs with Microsoft 365 as the core service platform. You work mostly independently but belong to a team of about 10 IT administrators, regularly collaborating to develop work methods and competencies to support schools with a focus on students and teachers. Part of your role includes providing IT support via a support portal.