Nordlo Jönköping is expanding and seeks an experienced, service-oriented 1st line customer support representative to join their IT infrastructure support team. The role involves being the first point of contact for customers, providing technical support, troubleshooting, and ensuring a positive user experience through professional and service-minded interaction. The position offers opportunities to learn and develop skills in a varied customer environment, working with about 10 colleagues in the Jönköping team.