E-Commerce Coordinator/Support
Workplace: Svenljunga, Sverige
Expires: June 4, 2025
We are expanding our E-Commerce department with a new role focused on service, e-commerce, and digital customer projects. This position involves supporting our website across 22 markets, onboarding new B2B customers, and participating in development processes including bug reporting and testing new features. The role offers personal development opportunities and involvement with the latest e-commerce trends.
Main requirements:
- Service-oriented and well-structured personality
- Strong in support roles providing excellent customer online experience
- Ability to work collaboratively and be humble and team-focused
- Result-oriented and proactive while attentive to customer and team needs
- Post-secondary education in e-commerce, digital marketing, economics, or related field or equivalent work experience
- Good understanding of digital sales, customer journeys and e-commerce platforms (Norce is a plus)
- Experience working with CMS and PIM systems
- Good communication skills in Swedish and English, both spoken and written
Responsibilities:
- Support our website operating in 22 market countries
- Onboard new B2B customers
- Participate in development processes, including bug reporting and testing new functions
Required hard skills:
- Knowledge of e-commerce platforms and digital sales processes
- CMS (Content Management System) experience
- PIM (Product Information Management) experience
- Understanding of customer journeys and digital marketing concepts
- Swedish and English proficiency (oral and written)
Recommended hard skills:
- Experience with Norce e-commerce platform
Soft skills:
- Service-oriented mindset
- Well-structured and meticulous
- Humble and without prestige
- Team player prioritizing collective success
- Engagement and willingness to deliver extra value
- Result-driven and proactive
- Responsive to customer and team needs
Natural languages:
- Swedish (Proficient)
- English (Proficient)
Cultural skills:
- Teamwork
- Entrepreneurial spirit
- Customer focus
- Sustainability awareness
- Commitment to quality and company values
Apply for this job
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