Student Support Technician
Workplace: Göteborg, Sweden
Expires: July 1, 2025
Join our support team at the headquarters in Gothenburg! We are looking for a social and solution-oriented student interested in technology and service to work part-time alongside studies. The role involves supporting local offices and veterans across Sweden with internal systems such as business systems, app, and recruitment systems, providing basic IT support, and assisting with finance and administrative tasks. The position is on-site at our central Gothenburg office, offering a mix of technical support, administration, and communication.
Main requirements:
- Currently studying at university or college with at least two years remaining, preferably within IT, economics or related fields
- Wants to work long-term alongside studies
- Service oriented, social and ambitious
- Pedagogical and patient with the ability to explain clearly
- Able to work under occasionally high pace
- Enjoys a varied role with different daily tasks
- Good system know-how and an interest in technology and digital tools
Responsibilities:
- Handle calls and emails from local offices related to business systems, telephony, recruitment systems etc.
- Support veterans with technical questions about the company app (Vappen)
- Troubleshoot and assist with technical issues
- Perform administrative tasks within finance
- Work collaboratively as part of the support team
Required hard skills:
- Basic IT support skills
- Experience with business and recruitment systems (preferred)
- Administrative and finance task handling
Recommended hard skills:
- Familiarity with telephony systems
- Experience in app support
Soft skills:
- Service minded
- Social skills
- Ambitious attitude
- Patience
- Good communication and explanatory skills
- Ability to work under pressure
- Adaptability to varied tasks
Natural languages:
- Swedish (Proficient)
- English (Working knowledge)
Cultural skills:
- Team collaboration
- Customer service orientation
- Adaptability to dynamic work environment
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