Site Operations Engineer
Workplace: Uppsala, Sweden
Expires: June 17, 2025
GlobalConnect is seeking a technically interested and solution-oriented Site Operations Engineer for their team in Uppsala. The role involves ensuring that the right people gain access to the right locations in the company's data centers and facilities. This fast-paced job requires technical interest, service-mindedness, and the ability to multitask. It involves frequent interaction with internal departments, external partners, and field technicians, and suits someone who enjoys order, systems, and varied daily work. GlobalConnect offers comprehensive training, a supportive team environment, and the opportunity to work in modern offices in central Uppsala.
Main requirements:
- High school diploma
- Experience in a service-oriented role, preferably technical
- Genuine technical interest and aptitude
- Strong computer skills to handle multiple systems
- Fluent in Swedish and English, both spoken and written
Responsibilities:
- Answer calls and handle incoming requests to the Site Access department
- Assist internal and external personnel with access to data centers and ILA placements
- Manage access inquiries and ensure correct documentation of all cases
- Responsible for key management for ground cabinets and nodes for contractors and employees
- Update and administer information in all support systems related to Site Access
- Deliver professional service to internal and external customers, field resources, and partners
Required hard skills:
- Technical aptitude and knowledge
- Proficiency in multiple computer systems and administrative software
Recommended hard skills:
- Experience working in a technical environment
Soft skills:
- Solution-oriented mindset
- Curiosity and motivation
- Ability to multitask and prioritize in a fast-paced environment
- Calmness under pressure
- Self-driven yet collaborative
- Good communication skills
Natural languages:
- Swedish (Proficient)
- English (Proficient)
Cultural skills:
- Teamwork and knowledge sharing
- Adapting to fast-changing environment
- Customer service orientation
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