Operations Administrator
Workplace: Karlstad, Sverige
Expires: August 25, 2025
As an Operations Administrator, you will play a crucial role supporting daily activities within the organization by providing first-line IT support, managing user access, maintaining internal systems, and facilitating smooth collaboration across departments to ensure security and order.
Main requirements:
  • Completed secondary education
  • Several years of work experience in IT service desk support
  • Good knowledge of computer handling, peripherals, and office software
  • Proficiency in spoken and written Swedish and English
Responsibilities:
  • Provide first-line IT support
  • Serve as a service function for the agency's personnel
  • Update internal systems with data from other authorities
  • Manage manual procedures for data transfer and printing
  • Handle card and access authorizations
  • Create documentation and user instructions
  • Support and manage client-proximate products
Required hard skills:
  • IT service desk experience
  • Computer and peripheral management
  • Office software proficiency
  • Swedish and English language skills
Recommended hard skills:
  • Post-secondary education relevant to the role
  • Experience conducting user training
  • Experience with client lifecycle management
  • Knowledge of software distribution to PCs
  • Knowledge of device management using MDM tools
Soft skills:
  • Attentive and accommodating in interactions
  • Interest and willingness to find solutions
  • Responsibility in completing tasks
  • Ability to structure and drive processes
  • Collaborative and empathetic communication
  • Meticulousness and awareness of goals and quality standards
Natural languages:
  • Swedish (Proficient)
  • English (Proficient)
Cultural skills:
  • Ability to work in a security-classified environment
  • Willingness to accept military placement obligations
  • Respect for diversity and inclusion to reflect society
Apply for this job
Apply here

You might also like: