Junior IT Technician with Interest in Microsoft Environments
Workplace: Göteborg, Sweden
Expires: November 1, 2025
Join Progrits as a Junior IT Technician to support and develop IT solutions within a growing Nordic software group. This role offers opportunities to grow your expertise in Microsoft 365 and IT operations while working closely with users as part of a collaborative team.
Main requirements:
- Experience in IT support, service desk or equivalent
- Alternatively, relevant education in IT or technology
- Basic knowledge of Microsoft 365 and Entra ID
- Interest in IT security
- Experience with Intune, Defender or CRM systems is a merit
Responsibilities:
- Provide technical support to users both onsite and remotely
- Create and administer user accounts, licenses, and permissions in Entra ID
- Manage permissions in SharePoint and other Microsoft 365 services
- Participate in onboarding of new companies and users in the environment
- Administer CRM system and other central tools
- Contribute to process improvement and documentation within the IT team
- Support device management and security using Intune and Defender
Required hard skills:
- IT support and service desk operations
- Microsoft 365 administration including Entra ID and SharePoint
- User and license management in Microsoft environments
Recommended hard skills:
- Experience with Intune and Defender
- CRM system administration
- IT security knowledge
Soft skills:
- Customer service orientation
- Clear communication skills
- Responsibility and initiative
- Curiosity and willingness to learn
- Problem-solving orientation
- Ability to work both independently and in teams
Natural languages:
- Swedish (Proficient)
- English (Working knowledge)
Cultural skills:
- Team collaboration
- Adaptability to growth environments
- Engagement in continuous improvement