IT Technician with Expertise in Operations and Networks
Workplace: Vänersborg, Sweden
Expires: June 30, 2025
An IT Technician role in the public sector involving daily IT operations, network management, user support, and IT security responsibilities. The position offers opportunities for professional growth and working with impactful technology assignments.
Main requirements:
- High school diploma or equivalent plus four years of relevant professional experience, or
- University degree in IT (e.g. Bachelor of Engineering in Computer Science) or equivalent IT education plus at least two years of relevant professional experience.
- Excellent knowledge of computers, peripherals, operating systems, networks, communication, and information security.
- Basic knowledge of MS Office or equivalent.
- Experience with incident management systems (e.g., Easit GO or ServiceNow).
- Fluent communication skills in both Swedish and English, verbal and written.
Responsibilities:
- Ensure daily IT operations run smoothly.
- Perform troubleshooting and evaluate the best solutions for issues.
- Act as a local IT technician focusing on operation and development of the authority’s local network environment and communication within the same building.
- Provide user support and assistance.
- Manage data communication, operations, and data security in large network environments, sometimes globally.
- Test new products and inform users about updates.
- Install and configure computers managing communications in the network, such as routers, servers, and workstations.
- Enhance IT operational security, for example by installing firewalls.
- Install and adapt software to the network.
- Technically manage IT equipment in conference rooms, e.g., video meeting systems.
- Handle backup management.
- Administer standard systems such as email and calendars.
- Manage backup, storage, and application servers.
Required hard skills:
- IT operations and network management
- Troubleshooting and problem solving in IT environments
- Knowledge of computer hardware and peripherals
- Operating systems expertise
- Information security practices
- Experience with incident management systems (e.g., Easit GO, ServiceNow)
- Basic MS Office or equivalent skills
Recommended hard skills:
- Experience with global network environments
- Knowledge in installation and maintenance of firewalls
- Experience in backup and storage administration
Soft skills:
- Good communication skills
- Ability to work independently and take responsibility
- Team collaboration
- Problem-solving skills
Natural languages:
- Swedish (Proficient)
- English (Proficient)
Cultural skills:
- Adaptability to public sector and consulting environments