IT Technician with expertise in operations and networks
Workplace: Härryda, Sweden
Expires: June 30, 2025
Work as an IT technician in the public sector responsible for daily IT operations and network management, offering support and development in a key role. Suitable for candidates with relevant experience looking to advance their IT careers.
Main requirements:
  • High school education or equivalent plus 4 years of related work experience, or
  • University education in IT (e.g., computer engineering) or equivalent plus at least 2 years of related work experience
  • Strong knowledge of computers, peripherals, operating systems, networks, communication, and information security
  • Basic skills in MS Office or equivalent
  • Experience with ticketing systems (e.g., Easit GO or ServiceNow)
  • Fluent communication in both Swedish and English, written and spoken
Responsibilities:
  • Ensure daily IT operations function properly
  • Troubleshoot and assess optimal solutions for issues
  • Serve as local IT technician managing and developing local network environments and internal communications
  • Provide user support and assistance
  • Manage data communication, operation, and data security in large and sometimes global networks
  • Test new products and inform users about updates
  • Install and customize network communication equipment like routers, servers, and workstations
  • Improve IT operation security, including firewall installation
  • Install and adapt software to network needs
  • Technically manage IT equipment in conference rooms, e.g., video meeting systems
  • Handle backup management
  • Administer standard systems such as email and calendar
  • Administer backup, storage, and application servers
Required hard skills:
  • Computer hardware and peripherals expertise
  • Operating systems knowledge
  • Network protocols and infrastructure
  • Information security principles
  • MS Office or equivalent productivity software
  • Ticketing system usage (e.g., Easit GO, ServiceNow)
Soft skills:
  • Effective communication skills in Swedish and English
  • Problem-solving skills
  • Responsibility and accountability
  • Collaboration and supportiveness
Natural languages:
  • Swedish (Proficient)
  • English (Proficient)
Cultural skills:
  • Working within public sector values
  • Customer/user-oriented approach
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