IT Technician with expertise in operations and networking
Workplace: Mark, Sweden
Expires: June 30, 2025
An IT Technician role within the public sector, responsible for daily IT operations, local network environment development, user support, and IT security. The position offers opportunities for professional growth and working with meaningful technology assignments.
Main requirements:
- High school education or equivalent plus four years of relevant work experience, or higher education in IT (e.g., bachelor of engineering in computer science) plus at least two years relevant work experience
- Excellent knowledge of computers, peripherals, operating systems, networks, communication, and information security
- Basic knowledge of MS Office or equivalent
- Knowledge of issue tracking systems (e.g., Easit GO or ServiceNow)
- Proficient communication skills in both Swedish and English, spoken and written
Responsibilities:
- Ensure daily IT operations function properly
- Troubleshoot and assess how to best resolve errors
- Act as local IT technician focusing on operation and development of authority's local network and communication between computers in the same building
- Provide user support and assistance
- Manage data communication, operations, and data security in large network environments, sometimes globally
- Test new products and inform users about updates
- Install and configure computers managing network communication such as routers, servers, and workstations
- Work to secure IT operations, e.g., installing firewalls
- Install and adapt programs to the network
- Technically manage IT equipment in conference spaces, including video meeting systems
- Handle backup management
- Administer standard systems like email and calendar
- Administer backup, storage, and application servers
Required hard skills:
- IT operations management
- Network management and development
- Troubleshooting and error resolution
- IT security implementation
- Backup management
- Administration of mail, calendar, backup, storage, and application servers
- Issue tracking systems (e.g., Easit GO, ServiceNow)
- MS Office or equivalent proficiency
Soft skills:
- Good communication skills in Swedish and English
- Ability to take responsibility
- Willingness to develop professionally
- Ability to work independently and in a team
Operating systems:
- Various operating systems relevant to IT operations
Natural languages:
- Swedish (Proficient)
- English (Proficient)
Cultural skills:
- Experience working within public sector or governmental environments
- Commitment to societal benefit through technology