IT Technician with expertise in operations and networking
Workplace: Åmål, Sweden
Expires: June 30, 2025
Use your IT skills in impactful assignments where you can develop and work with real technology. Work as an IT technician in the public sector, becoming a key person in daily IT operations. Suitable for those with a few years of IT experience who want to take the next step. You will receive thorough introduction, smooth onboarding, and continuous support during the assignment.
Main requirements:
- Upper secondary education or equivalent plus 4 years of relevant work experience, or
- Higher education in IT (such as university engineer with focus in data) or equivalent IT education plus at least 2 years of relevant work experience.
- Very good knowledge of computers, peripherals, operating systems, networks, communication, and information security.
- Basic knowledge of MS Office or equivalent.
- Knowledge of issue management systems (e.g., Easit GO or ServiceNow).
- Ability to communicate fluently in Swedish and English, both spoken and written.
Responsibilities:
- Ensure daily IT operations function properly.
- Troubleshoot and evaluate how faults should be best resolved.
- Serve as a local IT technician primarily working with operation and development of the authority's local network environment and communications between computers in the same building.
- Provide user support and assistance.
- Manage data communication, operation, and data security in larger network environments, sometimes globally.
- Test new products and inform users about updates.
- Install and configure computers that manage network communication, such as routers, servers, and workstations.
- Work to secure IT operations, such as installing firewalls.
- Install software and adapt it to the network.
- Have technical responsibility for IT equipment in conference rooms, e.g., video meeting systems.
- Handle backup management.
- Administer standard systems such as email and calendar.
- Administer backup, storage, and application servers.
Required hard skills:
- Computer hardware and peripherals
- Operating systems
- Networking
- Communication technologies
- Information security
- MS Office or equivalent
- Issue management systems (e.g., Easit GO, ServiceNow)
Soft skills:
- Communication skills in Swedish and English (spoken and written)
- Problem-solving
- Responsibility and reliability
- Adaptability
Natural languages:
- Swedish (Proficient)
- English (Proficient)
Cultural skills:
- Working in public sector environment
- Team collaboration
- Supporting societal benefit through technology
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