IT Technician with expertise in operations and network
Workplace: Lidköping, Sweden
Expires: June 30, 2025
Opportunity for an experienced IT technician to work in public sector IT operations, responsible for daily IT management, network maintenance, user support, and IT security.
Main requirements:
- Have either a high school or equivalent education with four years of relevant work experience, or a university degree in IT (e.g., computer engineering) with at least two years relevant experience.
- Strong knowledge of computers, peripherals, operating systems, networks, communication, and information security.
- Basic knowledge of MS Office or similar.
- Familiarity with ticketing systems (e.g., Easit GO, ServiceNow).
- Fluent communication skills in Swedish and English, both spoken and written.
Responsibilities:
- Ensure daily IT operations are functioning.
- Perform troubleshooting and assess best solutions to problems.
- Act as on-site IT technician managing local network environment and intra-building communication.
- Provide support to users.
- Manage data communication, operations, and data security in larger network environments, sometimes global.
- Test new products and inform users of updates.
- Install and configure network devices such as routers, servers, and workplaces.
- Work to secure IT operations, including firewall installation.
- Install and tailor software for the network.
- Manage IT equipment in conference areas, including video meeting systems.
- Handle backups.
- Administer standard systems such as mail and calendar.
- Administer backup, storage, and application servers.
Required hard skills:
- Strong knowledge of computers, peripherals, operating systems, networks, communication, and information security.
- Basic knowledge of MS Office or equivalent.
- Experience with ticketing systems like Easit GO or ServiceNow.
Soft skills:
- Ability to communicate fluently in Swedish and English, spoken and written.
- Responsible and proactive approach to tasks.
- Willingness to support and develop skills in the role.
Natural languages:
- Swedish (Proficient)
- English (Proficient)
Cultural skills:
- Working in public sector environment.
- Collaborative and supportive work culture.
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