IT Technician at Elpress
Workplace: Kramfors, Sweden
Expires: November 1, 2025
Join Elpress, a forward-thinking company developing innovative electrical connection systems. As an IT Technician, you will play a key role in the IT organization, working both operationally and tactically with responsibility for hardware, software, network support, and cloud services, ensuring smooth and secure IT operations.
Main requirements:
  • Minimum three years experience as IT technician or similar role
  • Good knowledge of Microsoft platforms and services
  • Experience working with business systems and ITIL processes
  • Practical experience with client and security solutions
  • Understanding of network components and troubleshooting
  • Ability to communicate clearly in both Swedish and English
Responsibilities:
  • Deliver professional 1st and 2nd line support for hardware, software, and network on-site and remotely
  • Operate and maintain local and cloud server environments
  • Hands-on work with Microsoft 365, Windows 11, and cloud infrastructure
  • Maintain, optimize and troubleshoot client platforms and mobile devices
  • Participate in IT projects related to security, identity management, and automation
  • Support staff with onboarding, license management and user administration
  • Ensure solutions follow global security standards and policies
  • Collaborate with internal IT specialists and external system partners
  • Drive improvement efforts for a modern, secure and sustainable IT environment
Required hard skills:
  • Microsoft platforms and services
  • ITIL process knowledge
  • Client and security solution management
  • Network component knowledge and troubleshooting
  • Server environment management
  • Microsoft 365 and Windows 11 administration
Recommended hard skills:
  • Business systems knowledge
  • Cloud infrastructure experience
Soft skills:
  • Responsibility
  • Curiosity for new technology
  • Service orientation
  • Good communication skills
  • Adaptability to change and improvement
Operating systems:
  • Windows 11
  • Cloud platforms
Natural languages:
  • Swedish (Proficient)
  • English (Proficient)
Cultural skills:
  • Working in a multicultural, global company with local engagement
  • Team collaboration
  • Sustainability focus
  • Employee well-being emphasis