IT Support Technician for Public Sector
Workplace: Göteborg, Sweden
Expires: August 8, 2025
Centric is seeking a dedicated IT support technician with a strong interest in IT and service for a public sector client in Gothenburg. This is a full-time position starting as soon as the right candidate is found. As a consultant at Centric, you receive secure employment and the opportunity to gain valuable experience in an exciting environment that prioritizes your development.
Main requirements:
  • 1-3 years of experience in technical support and IT support in a servicedesk environment
  • Experience with ITIL or equivalent methodology
  • Good communication skills in both Swedish and English, spoken and written
  • Secondary education in a relevant field
Responsibilities:
  • Serve as a key contact point for IT-related questions and problems
  • Work both at the service desk and on-site within the organization
  • Provide user support for both simple and advanced issues
  • Collaborate within the support team and manage individual tasks independently
  • Document solutions and actively contribute to developing routines and work methods
  • Practical work with IT equipment including hardware handling, conference setup, and monitoring critical infrastructure
Required hard skills:
  • Technical support experience
  • ITIL methodology knowledge
  • Swedish and English communication skills
  • Hardware handling and IT infrastructure monitoring
Recommended hard skills:
  • Service desk operations
  • Documenting IT solutions
Soft skills:
  • Outgoing
  • Responsible
  • Team player
  • Positive and proactive attitude
Natural languages:
  • Swedish (Proficient)
  • English (Proficient)
Cultural skills:
  • Consulting environment adaptability
  • Public sector awareness
  • Collaborative teamwork
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