IT Specialist
Workplace: Stockholm, Sweden
Expires: October 29, 2025
Join Matsmart in the fight against food waste as an IT Specialist. You will provide user support, manage devices and IT infrastructure, and ensure smooth day-to-day IT operations in a fast-paced environment.
Main requirements:
  • 2-3 years experience in IT support or administration
  • Strong troubleshooting and problem-solving skills
  • Curiosity and drive to improve systems, processes, and user experience
  • Clear communication skills with technical and non-technical users
  • Experience working with consultants and suppliers
  • Self-starter capable of prioritizing and handling multiple tasks
Responsibilities:
  • Provide on-site and remote user support using ticketing systems (Jira Service Management preferred)
  • Troubleshoot and resolve issues with PC and Mac devices
  • Perform basic network troubleshooting including Wi-Fi issues
  • Set up and maintain printers
  • Maintain password management systems like 1Password
  • Manage and troubleshoot integrations such as Single Sign-On (SSO)
  • Support basic security tasks including patch management, triaging Microsoft Defender alerts, user and device security
  • Administer and support devices with Microsoft Intune
  • Manage users and groups in Entra ID (Azure AD)
Required hard skills:
  • Troubleshooting hardware and software issues
  • User support and ticket management
  • Network basics and Wi-Fi troubleshooting
  • Printer setup and maintenance
  • Password management systems
  • SSO and integration management
  • Security patch management and alert triage
  • Microsoft Intune administration
  • Entra ID (Azure AD) user and group management
Recommended hard skills:
  • Entra Conditional Access policy experience
  • Deep knowledge of Intune policy management
  • Familiarity with Azure resource management
  • Experience with Google Workspace
  • Slack workspace management
  • Integration setup and management including user/group provisioning
  • Mobile plan management, hardware procurement, software licensing
  • Automation of IT tasks using PowerShell, Python or no-code platforms
Soft skills:
  • Strong troubleshooting and problem-solving
  • Curiosity and continuous improvement mindset
  • Clear communication across technical and non-technical audiences
  • Self-starter attitude
  • Ability to prioritize and multitask
  • Collaboration and team spirit
Coding languages:
  • PowerShell
  • Python
Operating systems:
  • Windows
  • macOS
Natural languages:
  • English (Proficient)
Cultural skills:
  • Sustainability mindset
  • Collaborative team environment
  • Ownership and initiative
  • Adaptability to growth and change
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