IT Consultant in Support and Operations for Government Agency
Workplace: Örnsköldsvik, Sweden
Expires: August 16, 2025
We are looking for solution-oriented and service-minded IT consultants with experience in support and operations to work with a government agency. The demand is ongoing and varies between roles focused on IT infrastructure maintenance and user support. You will contribute to a stable and secure IT environment in an important societal function, working full-time in Örnsköldsvik. Centric offers secure employment, continuous development, relevant training, and career growth opportunities.
Main requirements:
- At least one year of documented experience working with Windows environments, Active Directory, and Office 365
- Experience in IT support and/or IT operations, preferably within the public sector
- Experience in client management and troubleshooting
- Fluent Swedish in both speech and writing
Responsibilities:
- Troubleshooting and handling incidents within IT support
- Operations and maintenance of IT systems and infrastructure
- Installation, configuration, and upgrading of software and hardware
- Management of user accounts and permissions
- Documentation of processes and solutions
Required hard skills:
- Windows environments
- Active Directory
- Office 365
- Client management
- Incident troubleshooting
Recommended hard skills:
- Experience with ITIL processes
- Experience working in a security-classified environment
Soft skills:
- Ability to work independently and structured
- Service-oriented attitude
- Good communication skills
Operating systems:
- Windows
Natural languages:
- Swedish (Proficient)
Cultural skills:
- Experience working in the public sector is preferred
- Adaptability to varying roles within IT support and operations
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