IT Consultant in Support and Operations for Government Agency
Workplace: Örnsköldsvik, Sweden
Expires: August 16, 2025
We are looking for solution-oriented and service-minded IT consultants with experience in support and operations to work with a government agency. The demand is ongoing and varies between roles focused on IT infrastructure maintenance and user support. You will contribute to a stable and secure IT environment in an important societal function, working full-time in Örnsköldsvik. Centric offers secure employment, continuous development, relevant training, and career growth opportunities.
Main requirements:
  • At least one year of documented experience working with Windows environments, Active Directory, and Office 365
  • Experience in IT support and/or IT operations, preferably within the public sector
  • Experience in client management and troubleshooting
  • Fluent Swedish in both speech and writing
Responsibilities:
  • Troubleshooting and handling incidents within IT support
  • Operations and maintenance of IT systems and infrastructure
  • Installation, configuration, and upgrading of software and hardware
  • Management of user accounts and permissions
  • Documentation of processes and solutions
Required hard skills:
  • Windows environments
  • Active Directory
  • Office 365
  • Client management
  • Incident troubleshooting
Recommended hard skills:
  • Experience with ITIL processes
  • Experience working in a security-classified environment
Soft skills:
  • Ability to work independently and structured
  • Service-oriented attitude
  • Good communication skills
Operating systems:
  • Windows
Natural languages:
  • Swedish (Proficient)
Cultural skills:
  • Experience working in the public sector is preferred
  • Adaptability to varying roles within IT support and operations