IT Consultant in Support and Operations for Government Agency
Workplace: Härnösand, Sweden
Expires: August 16, 2025
We are looking for solution-oriented and service-minded IT consultants with experience in support and operations to work with a government agency. The needs vary over time, and we continuously seek skilled employees for different IT support and operations roles. You will contribute to a stable and secure IT environment in a socially important organization.
Main requirements:
- At least one year documented experience working with Windows environments, Active Directory, and Office 365
- Experience in IT support and/or IT operations, preferably within the public sector
- Experience with client management and troubleshooting
- Fluent Swedish in both spoken and written form
Responsibilities:
- Troubleshooting and incident handling within IT support
- Operations and maintenance of IT systems and infrastructure
- Installation, configuration and upgrading of software and hardware
- Management of user accounts and permissions
- Documentation of processes and solutions
Required hard skills:
- Windows environment
- Active Directory
- Office 365
- Client management and troubleshooting
Recommended hard skills:
- Experience with ITIL processes
- Experience working in a security classified environment
Soft skills:
- Ability to work independently and structured
- Service-oriented approach
- Good communication skills
Operating systems:
- Windows
Natural languages:
- Swedish (Proficient)
Cultural skills:
- Ability to work in government/public sector environment
- Adaptability to changing roles and needs