IT Consultant in Support and Operations for Government Agency
Workplace: Gävle, Sweden
Expires: August 16, 2025
We are seeking solution-oriented and service-focused IT consultants with experience in support and operations. Positions available at various levels for a government client with varying needs over time. Work includes IT support and/or operations in a government organization ensuring a stable and secure IT environment.
Main requirements:
- Minimum one year documented experience working with Windows environments, Active Directory, and Office 365.
- Experience in IT support and/or IT operations, preferably within the public sector.
- Experience with client management and troubleshooting.
- Fluent in spoken and written Swedish.
Responsibilities:
- Troubleshooting and handling incidents within IT support.
- Operations and maintenance of IT systems and infrastructure.
- Installation, configuration, and upgrading of software and hardware.
- Management of user accounts and permissions.
- Documentation of processes and solutions.
Required hard skills:
- Windows environments
- Active Directory
- Office 365
- Client management
- Incident troubleshooting
Recommended hard skills:
- Experience with ITIL processes
- Experience working in a security-classified environment
Soft skills:
- Ability to work independently and structured
- Service-oriented attitude
- Good communication skills
Operating systems:
- Windows
Natural languages:
- Swedish (Proficient)
Cultural skills:
- Experience working in public/government sector environments
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