Delivery Manager IT Operations and Network
Workplace: Stockholm, Sweden
Expires: August 6, 2025
We are seeking an experienced Delivery Manager for IT operations and networks to lead and develop IT operations and network deliveries in a dynamic environment. The role involves ensuring a modern, secure, and efficient IT infrastructure and driving strategic improvements through clear governance and technical expertise. The position focuses on managing both cloud (Azure) and on-premises environments, network management (WAN & LAN), and leading transformation and consolidation projects in IT operations during 2025.
Main requirements:
- 5–10 years of experience in IT operations and network in a similar role.
- Strong knowledge of Cloud solutions (Azure), on-premises environments, and WAN & LAN networks.
- Experience with ITSM processes (ITIL) and service delivery management.
- Ability to analyze and improve deliveries based on data and trends.
- Experience in license management and cost optimization within IT operations.
- Experience managing suppliers and monitoring SLAs and KPIs.
- Fluent in Swedish and English, both spoken and written.
Responsibilities:
- Ensure IT operations and network deliveries meet business needs and goals.
- Responsible for development and management of Cloud environments (Azure), on-premises operations, and network (WAN & LAN).
- Identify and implement improvements focusing on efficiency, security, and scalability.
- Evaluate technical solutions and develop recommendations and action plans.
- Ensure compliance with ITIL processes (Incident, Problem, Change Management), license management, and supplier governance.
- Manage and follow up on external suppliers and partners, including orders and SLA/KPI monitoring.
- Handle licenses and optimize cost-effective operations.
- Act as Incident Manager, Problem Manager, and Change Manager within IT operations and network when needed.
- Communicate and inform the business about changes within IT operations and network.
Required hard skills:
- IT Operations Management
- Network Management (WAN & LAN)
- Cloud Computing (Microsoft Azure)
- ITIL and ITSM Processes
- License Management
- Supplier Management and SLA/KPI Monitoring
- Data-driven Analysis and Improvement
Recommended hard skills:
- Experience leading IT operations transformation and consolidation projects
- Automation and optimization of IT operations and networks
- Certifications in Azure, ITIL or similar
Soft skills:
- Leadership
- Communication
- Strategic Thinking
- Problem Solving
- Change Management
Natural languages:
- Swedish (Proficient)
- English (Proficient)
Cultural skills:
- Hybrid Work Environment Adaptability