Business Application Specialist
Workplace: Göteborg, Sweden
Expires: November 1, 2025
Join Billiant, a Telavox company, as a Business Application Specialist. This role involves solving business problems through smart system configurations with a customer-first mindset, working closely with customers and developers to enhance product excellence. You will support and implement business systems for customers and partners, ensuring their success.
Main requirements:
  • Solid SQL skills
  • Strong system knowledge
  • Background in systems science or equivalent IT education
  • Experience with web services and integrations (REST/SOAP over HTTP)
  • Analytical thinking and proactive problem-solving mindset
  • Strong communication skills in Swedish and English
  • Genuine interest in improving software use for businesses
Responsibilities:
  • Support customers with advanced system configurations and database queries using SQL
  • Lead configuration and implementation of business systems for new and existing customers
  • Collaborate closely with developers to refine products based on user needs
  • Handle urgent customer cases and strategic system enhancements
  • Participate in major system upgrades and onboarding projects, sometimes during evenings or nights
Required hard skills:
  • SQL
  • System configuration
  • Web services and integrations (REST/SOAP over HTTP)
  • Database querying
Recommended hard skills:
  • Experience in implementation projects or system upgrades
  • Knowledge of business systems or back-office processes
  • Familiarity with automation of business logic and reporting tools
Soft skills:
  • Analytical thinking
  • Proactive problem-solving
  • Strong communication
  • Customer-first mindset
  • Collaboration skills
  • Accountability
  • Service-oriented
Coding languages:
  • SQL
Natural languages:
  • Swedish (Proficient)
  • English (Proficient)
Cultural skills:
  • Work-life balance
  • Continuous learning
  • Inclusiveness
  • Community orientation
  • Collaboration across roles