Centric is looking for a support technician with at least two years of experience in IT support at the 2nd line level for an assignment with a client needing to strengthen their 2nd line support team. The role involves handling and resolving incidents and problems escalated from 1st line, working closely with the business via phone, remote, and onsite support. The work includes troubleshooting, daily installations, maintenance, security solutions, and support for equipment, systems, and applications like Microsoft 365, Azure, and Intune.