Technical Account Manager at Nordlo Evolve in Gothenburg
Workplace: Göteborg, Sverige
Expires: December 20, 2025
This role offers the best of both worlds: the entrepreneurial spirit of a small team combined with the strength of a large corporation. If you are passionate about technology, customer relations, and value-based delivery; want to move from an IT technician role to a more advisory role; or are currently a TAM seeking a position where relationships matter as much as technical solutions and where your contributions truly make a difference for customers and colleagues, this might be your next home.
Main requirements:
- Approximately 5 years of experience as IT technician and/or Technical Account Manager
- Good knowledge of IT environments including traditional IT operations, cloud solutions such as Microsoft 365, and network communication
- Post-secondary education in technology/IT or equivalent experience
- Fluent in Swedish and English
Responsibilities:
- Act as technical advisor and consultant within customers' IT environments
- Lead strategic and operational meetings with customers
- Lead and coordinate projects with technical teams
- Plan, execute, and follow up on delivery and development meetings
- Work proactively to develop and maintain long-term customer relationships
Required hard skills:
- Technical expertise in IT environments
- Knowledge of traditional IT operations
- Cloud solutions expertise, e.g., Microsoft 365
- Network communication knowledge
Soft skills:
- Strong customer communication skills
- Proactive and responsible attitude
- Strong self-leadership
- Team collaboration
- Engagement and drive to see tasks through to completion
- Ability to challenge status quo and focus on continuous improvement
Natural languages:
- Swedish (Proficient)
- English (Proficient)
Cultural skills:
- Entrepreneurial mindset
- Close collaboration
- Supportive and caring environment
- Open and engaging communication
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