SAP Support Specialist
Workplace: Enköping, Sverige
Expires: December 21, 2025
Support the client's operational business by managing, developing, and quality assuring the PRIO (SAP) system in the areas of BASIS, BI/BO, and Portal, as well as managing central master data.
Main requirements:
  • Knowledge – competence level 4
  • Experience – competence level 3
  • Leadership – competence level 3
  • Independence – competence level 4
  • Good social and pedagogical skills
  • At least 10 years of combined experience as a SAP BASIS Support Specialist
  • At least 5 years experience in BASIS/database technology in larger SAP development projects
  • Documented practical experience with transport management
  • Experience working in an ITIL-driven maintenance organization
Responsibilities:
  • Handle incoming BASIS cases (incidents & changes)
  • Installation and upgrades of SAP, databases, portal
  • Capacity and performance optimization, proactive monitoring
  • Investigations and analyses of platform, integration, and security
  • Participate in projects and migrations
  • Define target architecture for SAP Solution Manager in upcoming S/4HANA landscape
  • Set up, configure, and document SAP Solution Manager & Focused Run (Project, Change, Test, Release, CCLM, monitoring)
  • Conduct workshops with process owners to specify necessary functionality
  • Maintain continuous communication with operations and maintenance organizations
  • Incident handling - analysis, troubleshooting, and resolving incidents in SM9; train customer staff in methodology and solutions
  • Consultative support for additions/changes (platform, integration, functionality) while involving and upgrading customer staff competence
  • Develop long-term design plans, participate in architecture work (landscape/Basis), security, and capacity assessments
  • Strategic security work including market monitoring, risk assessment of new components, and documentation for various stakeholders
  • Supportive function - advising maintenance and management functions, requirements setters, and projects including method development
Required hard skills:
  • SAP BASIS
  • Database technology for SAP
  • Transport management practical experience
  • ITIL process knowledge
  • Incident and change management using SM9
Recommended hard skills:
  • Experience with SAP S/4HANA migration
  • Deep knowledge of SAP Solution Manager and Focused Run
  • Security and capacity analysis experience in public or large private sectors
  • Certifications in SAP Basis, Database Administration, ITIL
Soft skills:
  • Good social skills
  • Good pedagogical ability
  • Independent working capability
  • Leadership
Frameworks:
  • SAP Solution Manager
  • Focused Run
Natural languages:
  • Swedish (Proficient)
  • English (Working knowledge)
Cultural skills:
  • Inclusion and broad representation
  • Equal opportunity employer
  • Support for diversity in gender, religion, origin, age, sexual orientation, gender identity, and functional variations
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