Junior IT Technician
Workplace: Stockholm, Sverige
Expires: December 11, 2025
The role involves providing user support and ensuring workplace technology functions properly. The position focuses on installation, troubleshooting, maintenance, and user guidance in a professional IT environment.
Main requirements:
  • Education in IT/technology or 1–2 years practical experience in IT support or similar.
  • Interest in technology, problem-solving, and helping others.
  • Communicative and service-oriented - able to explain technology simply.
  • Basic knowledge of computers, operating systems, and networks.
  • Fluent in spoken and written Swedish.
Responsibilities:
  • Installation and configuration of computers, printers, phones, and other equipment; ensuring network connectivity.
  • Troubleshooting and user support both onsite and via remote support.
  • Updating devices with appropriate software and security patches following company IT security routines.
  • Providing friendly, clear technical support and guidance to users.
  • Documenting installations, equipment, and support cases for IT environment tracking.
  • Active participation in improvement efforts and growing responsibility over time.
Required hard skills:
  • Basic computer hardware and software knowledge
  • Operating systems (Windows)
  • Network fundamentals
  • IT support and troubleshooting
  • Documentation skills
Soft skills:
  • Communication
  • Customer service orientation
  • Problem-solving
  • Patience
  • Ability to work methodically under stress
Operating systems:
  • Windows
Natural languages:
  • Swedish (Proficient)
Cultural skills:
  • Inclusion
  • Diversity awareness
  • Equal opportunity
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