IT Technician within Windows Server
Workplace: Norrköping, Sverige
Expires: August 17, 2025
The IT Technician role at Kriminalvården focuses on supporting and maintaining Windows-based servers and related support systems to ensure their proper and efficient operation for users. The role involves working closely with team members and external partners to resolve technical issues and implement system improvements, contributing to a safer society through digital transformation initiatives within the Correctional Services.
Main requirements:
- Academic education preferably in systems science, computer science, or equivalent experience.
- Experience working with Microsoft server platforms.
- Experience with VMware products, including ESXi and VMware Vcenter.
- Experience with in-depth troubleshooting of software and hardware.
- Good knowledge of VMware products.
- Knowledge of authorization systems.
- Knowledge of IT security, including support systems.
- Ability to express oneself well in spoken and written Swedish and English.
Responsibilities:
- Ensure that the server environment functions correctly and efficiently for users.
- Support and maintain Windows-based servers and related support systems.
- Collaborate with team members and external partners to resolve technical problems.
- Implement system improvements to enhance the server environment.
Required hard skills:
- Microsoft server platform expertise
- VMware ESXi and VMware Vcenter experience
- Deep troubleshooting skills for software and hardware
- Knowledge of authorization systems
- IT security knowledge, including support systems
Recommended hard skills:
- Specific/limited IT infrastructure training or certifications relevant to the role
- Experience with various storage solutions
- Experience with security-related technical issues
- Experience working in Enterprise IT environments
- Experience with process-driven work (e.g., ITIL)
- Experience with Linux server environments
- Experience with Configuration Management (CM)
- Experience producing technical documentation
- Knowledge of networking and communication technology
Soft skills:
- Planning, organizing, and prioritizing work based on complex issues
- Attention to detail and awareness of goals and quality standards
- Effective problem-solving leading to goal achievement
- Good collaboration skills
- Calm, attentive, and accommodating demeanor
- Constructive approach to solving complicated problems
Frameworks:
- ITIL (recommended)
Operating systems:
- Windows Server
- Linux (recommended)
Natural languages:
- Swedish (Proficient)
- English (Working knowledge)
Cultural skills:
- Awareness and understanding of how background, culture, and group affiliation influence oneself and others
- Commitment to equal treatment and respect for all individuals
- Alignment with democratic values and humanistic principles
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