IT Technician
Workplace: Uppsala, Sweden
Expires: September 5, 2025
We are seeking an IT Technician passionate about IT and skilled in solving technical problems. This role offers varied and dynamic work where you can make a real difference for the organization and its employees.
Main requirements:
  • Documented experience in IT support work.
  • Installation, troubleshooting, and general management of PCs, Windows, Office 365 and related technologies.
  • Providing user support via multiple channels: phone, onsite, and remote desktop.
  • Leading daily operations within an IT support team, including planning and coordination.
  • Experience with Active Directory, EntraID, and Intune.
  • Fluent in spoken and written Swedish.
Responsibilities:
  • Troubleshoot and resolve issues in Windows and installed applications.
  • Manage and package applications using SCCM and MSI.
  • Administer iOS devices, including phones, subscriptions, accessories, and device management with Intune.
  • Work with thin clients and KVM solutions.
  • Use ticketing systems for effective support.
  • Administer Microsoft 365, Microsoft Teams, and other virtual collaboration platforms.
  • Work with AV technology for meeting rooms.
  • Provide support via phone, remote control, and on-site visits.
  • Contribute ideas and solutions to improve workflows and processes.
Required hard skills:
  • Windows OS troubleshooting and management
  • Application packaging with SCCM and MSI
  • iOS device administration and Intune management
  • Experience with thin clients and KVM solutions
  • Ticketing system usage
  • Microsoft 365 and Microsoft Teams administration
  • Active Directory and EntraID management
  • Office 365 support
Soft skills:
  • Customer service orientation
  • Team player
  • Communication skills
  • Problem-solving
  • Planning and coordination
Operating systems:
  • Windows
  • iOS
Natural languages:
  • Swedish (Proficient)
Cultural skills:
  • Collaborative teamwork
  • Entrepreneurial mindset
  • Balance between ambition and work-life priorities
Apply for this job
Apply here

You might also like: