IT Technician in Factory Support for a Company in the Defense Sector
Workplace: Linköping, Sverige
Expires: November 14, 2025
Work with advanced IT support in a high-tech environment and help build a new support function at our customer in Linköping. The role involves working primarily on-site in a 24/7 operation with possible shift work and occasional travel.
Main requirements:
- Minimum 4 years experience in end-user support
- Strong knowledge of Windows and Linux environments
- Experience with networks, databases, and storage solutions
- Experience working with ticketing systems
- Good communication skills in Swedish and English
- Strong support focus and enjoys working in a team
Responsibilities:
- Systematic troubleshooting and ticket management
- Providing support in Infrastructure, Server environments (Windows/Linux), Database, Network and Storage
- Participate in setup and operation of a new support structure
- Documentation and knowledge transfer
- Participation in shift work (including 3-shift rotation)
Required hard skills:
- Windows Server environments
- Linux Server environments
- Network management
- Database handling
- Storage solutions
- Ticketing systems
Recommended hard skills:
- Azure
- Active Directory
- SCCM
- ITIL
- ServiceNow
- IFS
- BizTalk
- Print/Label printing solutions
Soft skills:
- Good communication skills
- Team player
- Strong customer support focus
Operating systems:
- Windows
- Linux
Natural languages:
- Swedish (Proficient)
- English (Proficient)
Cultural skills:
- Ability to work in shift system
- Willingness to travel to other locations
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