IT Technician in AV area
Workplace: Uppsala, Sverige
Expires: August 15, 2025
An experienced IT technician with focus on audio and video within public sector or larger organizations, responsible for advising and supporting AV technology including projectors, sound systems, screens, control systems, and AV-over-IP across Uppsala municipality's operations and companies. The role involves collaboration with contracted suppliers, adherence to public procurement laws, incident management, technical support, continuity planning, and documentation.
Main requirements:
- Minimum upper secondary education in IT or vocational training in IT
- Several years of experience as IT technician focusing on audio and video in public sector or large organization
- Experience with IT continuity planning
- Experience working within the Public Procurement Act (LOU) framework
- Experience with AV project planning and advisory in new builds and renovations
- Valid B driving license
- Good oral and written Swedish skills
- English proficiency in speaking and writing
Responsibilities:
- Advising and supporting AV technology including projectors, sound systems, screens, control systems, AV-over-IP
- Close cooperation with contracted suppliers for ordering, installation, fault reporting of AV equipment
- Handling incidents, orders and changes within AV to ensure operation and user satisfaction
- Ensuring quality responsibility compliance per procurement agreements through monitoring and reporting
- Troubleshooting and technical support for AV equipment on-site and remotely
- IT continuity planning to ensure functionality and recovery routines for AV area
- Documenting processes and solutions and continuous improvement of technical routines, instructions, and guides
Required hard skills:
- Knowledge and understanding of Microsoft services/products focused on AV area
- Experience with application operation and administration in large public organizations
- Experience and knowledge of Microsoft Teams Room
- Experience and knowledge of room booking systems
- Experience and knowledge in digital signage (e.g., Smartsign)
- Knowledge and experience in IT continuity planning
- Experience working within Public Procurement Act (LOU)
Recommended hard skills:
- Experience with AV project planning in building renovations and new constructions
Soft skills:
- Ability to see overall perspectives
- Service-oriented
- Calm and attentive
- Approachable and cooperative
- Good structuring, planning, and prioritization skills
Natural languages:
- Swedish (Proficient)
- English (Working knowledge)
Cultural skills:
- Experience working in public sector or large organizational environments
- Understanding of municipal operations and collaboration
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