IT Support Technician at Kassacentralen i Skåne AB
Workplace: Malmö, Sverige
Expires: September 11, 2025
Join Kassacentralen i Skåne AB as an IT Support Technician in Malmö, providing technical customer and internal support for their own payment systems and products. Work full-time in a team-driven, innovative environment focused on smart payment solutions and excellent customer satisfaction.
Main requirements:
  • Strong IT skills
  • Experience in technical support or similar
  • Previous experience in customer service
  • Technical education or equivalent experience
  • Problem-solving mindset
  • Good communication and structured work approach
  • Ability to stay calm under stress
Responsibilities:
  • Provide technical support to customers via phone and email
  • Offer internal support to colleagues
  • Configure products and software
  • Troubleshoot and resolve technical issues
  • Maintain and repair hardware
  • Install systems, applications, and servers
  • Work within the CRM system
  • Participate in rotating on-call schedule for evenings and weekends with team support
Required hard skills:
  • Technical support skills
  • Hardware maintenance and repair
  • System and application installation
  • CRM system usage
Recommended hard skills:
  • Experience with payment system software (e.g., TruePOS)
Soft skills:
  • Customer-oriented attitude
  • Strong communication skills
  • Structured and calm under pressure
  • Team player
  • Willingness to learn and develop
Natural languages:
  • Swedish (Proficient)
  • English (Working knowledge)
Cultural skills:
  • Customer service orientation
  • Team collaboration
  • Adaptability in a growing tech company
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