Helpdesk Technician/Support Technician
Workplace: Växjö, Sverige
Expires: September 5, 2025
This is a full-time IT support technician role focused on practical IT work and customer interaction in the Kronoberg region, starting October/November 2025 until March 2026.
Main requirements:
- Genuine interest in technology
- Comfortable and sociable when initiating contact with new people
- Enjoys practical work, independent tasks, and taking own initiatives
- Basic IT experience (computers, peripherals, connecting cables, etc.)
- Willingness to learn more and develop within IT
Responsibilities:
- Supporting users onsite within the organization
- Inventory management including barcode scanning of equipment
- Dialog with customer's contact persons about needs, replacements, and improvements
- Provide support on correct usage of equipment
- Maintain ongoing contact with IT technicians and users in various operations
Required hard skills:
- Basic IT knowledge regarding computers and related equipment
Recommended hard skills:
- Experience in service, support, or sales is a plus but not required
Soft skills:
- Curiosity and willingness to learn
- Solution-oriented approach
- Sociable and confident communicating with new people
- Ability to work independently and take initiative
Natural languages:
- Swedish (Proficient)
- English (Working knowledge)
Cultural skills:
- Customer orientation
- Adaptability to practical and social work environments
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