Danish-speaking IT Support Technician
Workplace: Stockholm, Sverige
Expires: November 9, 2025
We are looking for a Danish-speaking IT Support Technician passionate about IT and helping others with technical issues. You'll join a knowledgeable servicedesk team in an innovative company, assisting customers with technical questions, troubleshooting, and support in a modern IT environment.
Main requirements:
  • Fluent in Danish, Swedish, and English (spoken and written)
  • Interest and knowledge in IT
  • Experience or merit in customer service or technical support
  • Familiarity with Microsoft 365, networks, Windows Server, and hardware
Responsibilities:
  • Receive and handle support tickets from users with excellent customer service
  • Manage client computers, servers, and mobile phones
  • Support Windows environment, Microsoft 365, company applications, and administer Active Directory and Azure/Entra ID
  • Follow up and resolve user tickets focusing on customer satisfaction
  • Identify and report recurring issues in support delivery
Required hard skills:
  • Troubleshooting hardware and software
  • Microsoft 365 administration
  • Windows operating systems
  • Active Directory and Azure/Entra ID management
  • Ticket handling via phone, email, and systems
Recommended hard skills:
  • Experience in customer service or technical support
  • Knowledge of networking and Windows Server
Soft skills:
  • Service-oriented
  • Detail-oriented
  • Stress tolerant
  • Team player
  • Knowledge sharing mindset
Operating systems:
  • Windows
Natural languages:
  • Danish (Proficient)
  • Swedish (Proficient)
  • English (Proficient)
Cultural skills:
  • Entrepreneurial spirit
  • Communication
  • Ambition
  • Work-life balance
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