1st line support
Workplace: Göteborg, Sverige
Expires: January 2, 2026
We are helping our client in Gothenburg find a 1st line support starting October 1st. In the role as 1st line support, you will work with support of the client's software. The assignment begins with a training period from October to January 2026, during which you familiarize yourself with their products and routines. After that, you work closely with a technician on site in Gothenburg until September. In October, you work in parallel with the employee returning from parental leave. We are looking for someone who is solution-oriented, takes initiative, and can work both independently and in a team.
Main requirements:
- Knowledge of operating systems (Windows, Windows Server, Linux)
- Experience with scripting (PowerShell)
- Familiarity with Active Directory
- Experience with Microsoft Office 365
- Experience with at least one server application
- Knowledge of networking and security including Cisco switches & routers, troubleshooting, and firewall management
- Fluency in Swedish
Responsibilities:
- Support client software applications
- Engage in a learning period to understand products and routines
- Work closely with an on-site technician in Gothenburg
- Collaborate during transition period with returning employee
Required hard skills:
- Windows
- Windows Server
- Linux
- PowerShell scripting
- Active Directory
- Microsoft Office 365
- Server applications management
- Cisco network hardware knowledge
- Network troubleshooting
- Firewall management
Soft skills:
- Solution-oriented
- Initiative-taking
- Ability to work independently
- Teamwork skills
Coding languages:
- PowerShell
Operating systems:
- Windows
- Windows Server
- Linux
Natural languages:
- Swedish (Proficient)
Cultural skills:
- Ability to work onsite in Gothenburg
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