Technical Support at Protega AB
Workplace: Trelleborg, Sverige
Expires: December 21, 2025
A technical support role at Protega AB combining customer support with practical work and project estimation in sustainable fire protection products. The role involves advising customers, preparing technical calculations, conducting internal and external testing, and participating in customer training.
Main requirements:
- High school diploma
- Experience in construction, plumbing/ventilation, manufacturing or paint industry
- Proficient in Swedish and English, both spoken and written
- Driver's license (own car is a plus)
- Strong technical interest and practical approach to problem-solving
- Self-driven and responsible with good communication skills
- Ability to quickly learn new technical areas and adapt to changes
- Flexible and team-oriented attitude
Responsibilities:
- Provide technical support and advice to customers and colleagues regarding product selection, fire protection solutions, and application via email, phone, and digital chat
- Prepare technical project calculations based on drawings and project specifications to ensure correct fire protection solutions
- Conduct internal testing in Protega's own fire oven and participate in external testing with partners
- Analyze testing results in collaboration with R&D
- Stay updated on relevant testing standards and contribute to customer training with practical and technical knowledge
Required hard skills:
- Technical knowledge related to building, manufacturing or paint sectors
- Technical proficiency in fire protection solutions and standards
- Ability to interpret drawings and project documents
Recommended hard skills:
- Experience with product testing and certification processes
Soft skills:
- Strong technical interest
- Solution-oriented thinking
- Practical problem-solving skills
- Self-driven and responsible
- Quick learner
- Adaptable and flexible
- Prestige-free collaboration
- Social and communicative
Natural languages:
- Swedish (Proficient)
- English (Proficient)
Cultural skills:
- Team collaboration
- Customer interaction
- Continuous development
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