Technical Support Associate – Luleå (Part-time/Extra)
Workplace: Luleå, Sverige
Expires: August 27, 2025
A part-time technical support role assisting users with IT-related issues, suitable for students or those with other main occupations, offering flexible hours and practical IT experience.
Main requirements:
  • Currently a student or primarily occupied elsewhere
  • Interest in IT and technology
  • Service-oriented and communicative
  • Ability to work independently and take responsibility
  • Basic computer skills with proficiency in Windows and Office suite
Responsibilities:
  • Troubleshoot and resolve basic technical problems
  • Assist users with questions about computers, networks, email, and software
  • Install and configure software and equipment
  • Log cases in the company’s ticketing system
  • Escalate advanced issues to the next support level
Required hard skills:
  • Basic computer skills
  • Knowledge of Windows operating system
  • Familiarity with Microsoft Office suite
Recommended hard skills:
  • Previous experience in IT support or customer service
  • Knowledge of networking, troubleshooting, or hardware
Soft skills:
  • Service orientation
  • Communication skills
  • Ability to work independently
  • Responsibility
Operating systems:
  • Windows
Natural languages:
  • Swedish (Proficient)
  • English (Working knowledge)
Cultural skills:
  • Flexibility to work evenings and weekends
  • Ability to adapt to a supportive team environment
Apply for this job
Apply here

You might also like: