Technical Account Manager with Windows Focus
Workplace: Stockholm, Sweden
Expires: September 30, 2025
Join a technically skilled team focusing on security, long-term solutions, and innovation in a key role supporting Videnca's continued growth. This role suits someone who enjoys a varied, stimulating, and developmental position within a company that challenges both itself and its customers in IT operations.
Main requirements:
  • Several years of experience in infrastructure and server operation, preferably in business-critical or societal-critical environments
  • Strong technical knowledge in Windows Server environments and Microsoft product portfolio
  • Ability to act as a technically responsible contact person to customers
  • Experience in implementation projects, operational management, and further development
  • Competent in leading operational meetings focused on IT and operational security
  • Ability to drive development and optimization of customer systems and surrounding services
  • Capable of solution design and acting as an architect in cooperation with the IT infrastructure department
  • Swedish citizenship (due to security clearance)
  • B driver's license
Responsibilities:
  • Serve as the technically responsible contact person towards customers
  • Participate in implementation projects, system management, and continuous development
  • Lead operational meetings with a focus on IT and operational security
  • Drive development and optimization of customer's systems and adjacent services
  • Act as an architect focused on solution design together with the IT infrastructure division
Required hard skills:
  • MS Office
  • Windows Server 2019 and newer OS versions
  • Windows 10 and 11 client OS
  • IIS (Internet Information Services)
  • Certificate management
  • PowerShell scripting
  • Microsoft SQL Server
  • RDP/RDS (Remote Desktop Protocol/Services)
Recommended hard skills:
  • DNS
  • Network knowledge: firewalls, access rules, routing
  • Load balancing
  • Cisco ASR, Cisco ASA
  • Fortinet Fortigate
  • F5 BigIP
  • Microsoft SharePoint
  • Atlassian Confluence and Jira
  • Azure
  • Entra ID
  • Microsoft Teams
  • Exchange Online
  • ESET security solutions
  • Tivoli/Spectrum Protect
Soft skills:
  • Solution-oriented
  • Initiative-taking
  • Confident in communication with customers and colleagues
  • Ability to quickly learn new technical environments
  • Capable of understanding customer needs both short-term and long-term
Coding languages:
  • PowerShell
Operating systems:
  • Windows Server 2019 and newer
  • Windows 10 and 11
  • Linux (basic involvement)
Natural languages:
  • Swedish (Proficient)
  • English (Working knowledge)
Cultural skills:
  • Ability to work in a fast-growing and innovative IT company culture
  • Adaptability to challenging and personal workplace environment
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