System Analyst with Leading Role in UX
Workplace: Borlänge, Sverige
Expires: August 17, 2025
We are looking for a system analyst with drive and a holistic view to take on a strategic leadership role within UX at Trafikverket. You will act as a central advisor and work leader in digital development focusing on user experience, accessibility and impact management. In this role, you will build and guide a UX team and work within existing teams on both maintenance and development of Trafikverket's external websites and web applications. The position is primarily strategic but requires operational execution experience.
Main requirements:
- University or college education of at least 180 credits or equivalent experience recognized by Trafikverket
- Several years of experience in interaction design for e-services and e-commerce including target group and needs analysis and impact management
- Several years of experience in strategic development work at architectural level for websites
Responsibilities:
- Function as a central advisor and work leader in digital development focusing on user experience, accessibility and impact management
- Build and guide a UX team, advising colleagues on accessibility requirements and user-centric design principles
- Work within teams responsible for maintenance and development of external websites and web applications
- Contribute expertise in web analysis, service design and information architecture to ensure a cohesive and inclusive user experience
- Translate strategy into practical work in close cooperation with operations and multiple teams across Trafikverket
Required hard skills:
- Interaction design of e-services and e-commerce
- Target group and needs analysis
- Impact management and mapping
- Strategic web architecture development
- Web analysis
- Service design
- Information architecture
Recommended hard skills:
- Experience as web editor in Optimizely CMS and Commerce
- Digital and graphic design experience
- Copywriting and writing for web
- Project management
Soft skills:
- Curious and initiative-taking
- Creative with good analytical ability
- Meticulous and detail-oriented
- Good communication skills including active listening and sharing knowledge
- Ability to drive issues in complex organizations
Frameworks:
- Optimizely CMS
Natural languages:
- Swedish (Proficient)
- English (Working knowledge)
Cultural skills:
- Ability to work in a diverse and inclusive environment
- Drive and commitment to societal development
- Collaboration across teams and disciplines
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