Support Technician/Consultant at Proact
Workplace: Malmö, Sverige
Expires: January 1, 2026
Are you a problem solver with a passion for IT and customer service? Become a Support Technician/Consultant at Proact! Here you get to develop, solve technical challenges, and contribute to a positive customer experience. Apply and become part of the team!
Main requirements:
- Good experience in the IT industry
- Knowledge of IT infrastructure and experience with infrastructure platforms
- Basic knowledge in some of the following areas: Server/Storage, Virtualization, Backup, and Network
- Fluent in Swedish and English, both spoken and written
- Driver's license
Responsibilities:
- Provide support and troubleshooting both on-site and from the office
- Perform installations, configurations, and consultancy tasks
- Participate in customer projects providing technical expertise
- Continuous learning and career development opportunities
Required hard skills:
- IT infrastructure platforms
- Server and Storage systems
- Virtualization technologies
- Backup solutions
- Networking basics
- Fluent Swedish and English language skills
- Driver's license
Recommended hard skills:
- Experience with systems such as NetApp, DellEMC, VMware, Veeam, Commvault, Rubrik, Nutanix, Cisco, Nvidia
- Knowledge of Ansible and Kubernetes
- Experience with cloud services and computational clusters
- Familiarity with operational services and ITIL processes or ticketing systems
Soft skills:
- Ability to take personal responsibility
- Structured work method
- Relationship building and collaboration skills
- Adaptable to business needs
- Communicative and solution-oriented mindset
- Engagement and focus on quality
Frameworks:
- Ansible
- Kubernetes
Natural languages:
- Swedish (Proficient)
- English (Proficient)
Cultural skills:
- Team collaboration
- Customer focus
- Continuous learning mindset
- Adaptability
- High professional standards
Apply for this job