Summer Temporary Service Desk Technician
Workplace: Malmö, Sweden
Expires: November 5, 2025
Are you a problem solver with a sense of service? Do you want to work in a technical role where every day presents new challenges and where you are a key person in keeping the IT wheel turning? Then this assignment is for you!
Main requirements:
- Several years of experience in IT support
- Good command of Swedish and English
- Structured working method and solution-oriented approach
- Experience troubleshooting network equipment and managing accounts/permissions
Responsibilities:
- Troubleshooting network equipment
- Managing accounts (e.g., passwords, permissions)
- Handling basic technical questions regarding hardware and systems
- Managing incoming cases via phone and ticketing system
Required hard skills:
- IT support experience
- Network equipment troubleshooting
- Account management and permissions handling
- Use of ticketing systems and telephone support
Soft skills:
- Patience
- Professionalism
- Problem-solving
- Customer service orientation
- Structured working style
- Solution-focused mindset
Natural languages:
- Swedish (Proficient)
- English (Proficient)
Cultural skills:
- Ability to work in a dynamic team environment
- Adaptability to new challenges
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