ServiceNow Architect (IT)
Workplace: Stockholm, Sverige
Expires: September 16, 2025
Centric is seeking an experienced ServiceNow architect and consultant to plan, design, and deliver ServiceNow implementations in client-facing projects. This is a senior role focused on advising clients on ServiceNow and providing simple, effective, and sustainable solutions. The primary work location will be at Centric's clients in the Stockholm area, with possible readiness and travel requirements within the Nordics.
Main requirements:
- Bachelor's or Master's degree in Computer Science, Information Technology, or related field
- 8 years of ServiceNow development experience, including at least 3 years in an architect role
- Deep understanding of ServiceNow platform capabilities, best practices, and implementation strategies
- Expertise in JavaScript, HTML, CSS, and integration technology
- Certification in ITIL/ServiceNow Certified System Administrator/Certified Implementation Specialist – ITSM/ITOM
- Strong leadership, communication, and project management skills
Responsibilities:
- Build, establish, and deliver ServiceNow implementations at client locations within Nordic markets
- Advise senior client management on ServiceNow solutions addressing service management challenges
- Collaborate with client IT teams to find the best solutions that fit the client's tool strategy and future needs
- Lead design and implementation of ServiceNow solutions as strategic service management platforms for clients
- Act as a trusted advisor to clients on ServiceNow matters
- Help realize client's ROI by offering pragmatic solutions
- Translate client needs and requirements into clear IT requirements for development teams
- Communicate effectively and explain technical decisions to business and technical partners
- Analyze and drive potential improvements in platform implementation
- Provide accurate estimates and delivery timelines
- Contribute strong understanding of integrations using built-in ServiceNow plugins and support data integrations
- Review and approve technical design specifications created by lead developers
Required hard skills:
- ServiceNow architecture and development
- JavaScript, HTML, CSS
- Integration technologies
- ITIL, ServiceNow System Administrator and Implementation Specialist certifications
Soft skills:
- Excellent communication and presentation skills adaptable across organizational levels
- Proactive and service-oriented
- Self-driven with trust and responsibility for projects and client engagement
- Open-minded team player willing to learn, teach, and share knowledge
- Influential leader and natural change agent
- Inspirational leadership by example promoting motivation
Coding languages:
- JavaScript
- HTML
- CSS
Frameworks:
- ServiceNow Platform
Natural languages:
- Swedish (Proficient)
- English (Proficient)
Cultural skills:
- Ability to work in an open corporate culture that encourages innovation and questioning
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