We are seeking a highly driven technician for a role at a client in Stockholm to influence the client's continued growth with a creative and positive work climate. This position starts as a consultancy assignment with Centric but is intended to transition to permanent employment at the client. The role involves working as a Senior Service Desk Agent providing IT support and operations, handling both 1st and 2nd line support across a broad IT environment with high security requirements. Responsibilities include password resets, hardware and software support, client and application support, server troubleshooting and administration, and coordinating with third-party suppliers. We offer a supportive work environment with opportunities for growth and development.