Senior Operations Technician
Workplace: Stockholm, Sverige
Expires: August 31, 2025
Join Nordlo, a Nordic IT and digitalization partner, as a Senior Operations Technician. Work in a technically broad role involving IT operations, maintenance, and development of client IT environments, with a focus on customer-centric, sustainable, and high-quality delivery.
Main requirements:
- Several years of experience in IT operations and server management
- Broad knowledge of Microsoft and Windows environments
- Experienced in customer-oriented work and process-related dialogues
- Ability to break down requests into manageable segments
- Excellent written and spoken Swedish skills
Responsibilities:
- Deploy, administer, and optimize servers within Microsoft and Windows environments
- Provide technical advice and dialogue with customers to create customized solutions
- Translate business needs into technical solutions and identify resource needs
- Collaborate with internal and external teams to ensure delivery quality
- Lead and participate in technical improvement projects
Required hard skills:
- IT operations and server management
- Microsoft and Windows system knowledge
- Customer service and communication in IT context
Recommended hard skills:
- Linux knowledge
- MS_SQL skills
- Experience with ITIL and IT security
- Automation and scripting with PowerShell
- Experience with cloud platforms such as Microsoft Azure
Soft skills:
- Self-driven and initiative-taking
- Strong analytical skills
- Team player with collaborative mindset
- Good communication skills
Coding languages:
- PowerShell
Frameworks:
- ITIL
Operating systems:
- Microsoft Windows
- Linux
Natural languages:
- Swedish (Proficient)
Cultural skills:
- Collaborative work environment
- Customer-centric approach
- Continuous development and knowledge sharing
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