Onsite Technician
Workplace: Göteborg, Sverige
Expires: October 3, 2025
We are seeking a driven and service-oriented onsite technician for a customer in Gothenburg who enjoys working closely with users and technical solutions to deliver IT support and ensure smooth IT operations.
Main requirements:
  • Minimum 1 year experience in IT support or as an onsite technician
  • Good troubleshooting and support skills for Windows and macOS
  • Experience with Office 365 and ticketing systems
  • Basic understanding of networking and printer configurations
  • Fluent communication in Swedish and English, both spoken and written
Responsibilities:
  • Deliver IT support and ensure smooth IT environment operation
  • Troubleshoot, install, and maintain workplace equipment
  • Administer hardware and software including OS and business applications
  • Handle and document support tickets efficiently
  • Provide professional and pedagogical onsite user support
  • Collaborate with other IT functions for complex issues
  • Contribute to a positive and stable IT environment
Required hard skills:
  • IT support experience
  • Troubleshooting Windows and macOS
  • Office 365 administration
  • Ticketing systems
  • Basic networking knowledge
  • Printer configuration
Recommended hard skills:
  • IT education at secondary or university level
  • Certifications in ITIL, Microsoft or similar
Soft skills:
  • Service oriented
  • Problem solving
  • Communication skills
  • Pedagogical approach
  • Ability to work independently and in teams
  • Responsible and structured multitasking
Operating systems:
  • Windows
  • macOS
Natural languages:
  • Swedish (Proficient)
  • English (Proficient)
Cultural skills:
  • Customer focus
  • Team collaboration
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