Junior Support Technician
Workplace: Göteborg, Sverige
Expires: August 31, 2025
Entry-level IT support role working with the latest technology in a collaborative team environment, providing user support and problem-solving.
Main requirements:
- Strong interest in IT and natural service orientation
- Enjoy problem solving with a friendly approach
- Clear communication skills in Swedish and within the team
- Ability to remain calm under stress
- Desire to work with people, build trust, and learn from others
Responsibilities:
- Handle incoming requests via phone, email, and chat
- Assist users with common IT issues such as password resets, Office, Windows, and VPN
- Guide users clearly and pedagogically with a focus on service
- Collaborate closely with colleagues to support team progress
Recommended hard skills:
- Education in IT
- Experience with Active Directory
- Experience with ServiceNow
- Similar prior work experience
Soft skills:
- Curiosity and engagement
- Clear communication
- Problem-solving mindset
- Team-oriented attitude
- Stress management
Operating systems:
- Windows
Natural languages:
- Swedish (Proficient)
Cultural skills:
- Team collaboration
- Knowledge sharing
- Positive and friendly approach
Apply for this job
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