IT Technician 3rd Line Support
Workplace: Stockholm, Sweden
Expires: July 23, 2025
Centric is seeking support technicians at the 3rd line level to work as consultants providing valuable work experience at various clients. The role involves system improvements, operation and maintenance of operating systems and product applications in various IT environments, as well as assisting with installations, upgrades, and improvement projects. Candidates should have 3-5 years experience in similar roles, expertise in Windows Server, scripting, Office365, and strong problem-solving skills. Additional qualifications such as Microsoft SQL Server, Azure, virtualization, and ITIL knowledge are advantageous.
Main requirements:
- 3-5 years of experience with similar tasks
- Experience with Windows Server infrastructure and built-in features
- Proficiency in PowerShell and VBScript
- Experience with Microsoft Office365
- Experience in installation, operation, troubleshooting, and maintenance of large Windows server environments
- Experience with installation, operation, troubleshooting, and maintenance of third-party applications on Windows
- Fluent in Swedish and English, both spoken and written
Responsibilities:
- Work on system improvements, operation, and maintenance of OS and product applications
- Assist with new installations, upgrades, and improvement tasks
- Drive change projects related to IT operations
Required hard skills:
- Windows Server infrastructure
- PowerShell scripting
- VBScript
- Microsoft Office365
- Maintenance and troubleshooting of Windows server environments
- Support of third-party Windows applications
Recommended hard skills:
- Microsoft SQL Server
- Microsoft Azure
- Microsoft Exchange
- Server virtualization (VMware or Hyper-V)
- Citrix and Cisco products
- Storage solutions knowledge and experience
- Client management
- ITIL processes
Soft skills:
- Strong service orientation
- Ability to work both independently and in teams
- Attention to process and documentation
- Good communication skills in Swedish and English
- Strong personal drive and technical interest
- Ability to identify improvements and efficiency opportunities
Coding languages:
- PowerShell
- VBScript
Operating systems:
- Windows Server
Natural languages:
- Swedish (Proficient)
- English (Proficient)
Cultural skills:
- Consultancy mindset
- Continuous learning orientation
- Team collaboration
- Adaptability to client environments
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