IT Consultant in Support and Operations for a Government Agency
Workplace: Luleå, Sverige
Expires: September 27, 2025
We are looking for solution-oriented and service-minded IT consultants with experience in support and operations for a government agency. The role involves varying needs over time, including both infrastructure-focused operations technicians and user support and incident handling technicians. Working in this position means contributing to a stable and secure IT environment in an important societal function, with opportunities to develop your career through diverse assignments and continuous learning at Centric.
Main requirements:
- At least one year of documented experience in Windows environments, Active Directory, and Office 365
- Experience in IT support and/or IT operations, preferably within the public sector
- Experience with client management and troubleshooting
- Fluency in Swedish, both spoken and written
Responsibilities:
- Troubleshooting and incident handling in IT support
- Operation and maintenance of IT systems and infrastructure
- Installation, configuration, and upgrading of software and hardware
- Management of user accounts and permissions
- Documentation of processes and solutions
Required hard skills:
- Windows environments
- Active Directory
- Office 365
- Client management and troubleshooting
- IT support and/or IT operations
Recommended hard skills:
- Experience with ITIL processes
- Experience working in a secure classified environment
Soft skills:
- Ability to work independently and structured
- Service-oriented attitude
- Good communication skills
Operating systems:
- Windows
Natural languages:
- Swedish (Proficient)
Cultural skills:
- Working in a public sector environment
- Contributing to a stable and secure societal IT environment
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