IT Application Support at Fristads
Workplace: Borås, Sweden
Expires: October 4, 2025
Fristads seeks an engaged IT Application Support professional to provide second and third-line support for e-commerce platforms, integration, and ERP systems. The role involves collaboration with internal users, external partners, and developers to ensure high-quality, efficient IT solutions that support business processes.
Main requirements:
  • Experience working with e-commerce and integration platforms, EDI systems, and IT applications or relevant academic degree.
  • Experience with ERP systems and understanding of business processes.
  • Proficient in writing and understanding SQL code.
  • Experience with monitoring systems.
  • Fluent in Swedish and English, both spoken and written.
  • Valid driving license (B).
Responsibilities:
  • Provide support to users and external partners for e-commerce platforms, integration, and ERP applications.
  • Implement and optimize electronic data interchange (EDI) to support business processes.
  • Troubleshoot and monitor system performance to ensure high availability and efficiency.
  • Document processes and provide user training.
Required hard skills:
  • E-commerce platforms
  • Integration platforms
  • EDI systems
  • ERP systems (preferably M3)
  • SQL (writing and understanding code)
  • System monitoring tools
Recommended hard skills:
  • Experience with cloud solutions such as Microsoft Azure
  • Experience specifically with ERP system M3
Soft skills:
  • Analytical thinking
  • Strong communication skills
  • Problem solving
  • Team player
  • Result oriented
  • Service minded
  • Independent work capability
Coding languages:
  • SQL
Natural languages:
  • Swedish (Proficient)
  • English (Proficient)
Cultural skills:
  • Passion for work
  • Simplicity and solution-focus
  • Team collaboration
  • Sustainability awareness
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