Field Service Technician in IT
Workplace: Stockholm, Sverige
Expires: August 23, 2025
A technician role focused on working on-site at customer locations to install, troubleshoot, and repair IT equipment including network devices, cash register systems, and servers. The position is based in Stockholm and surrounding areas with a focus on customer contact and responsibility for technical service tasks.
Main requirements:
- At least a couple of years of experience in IT support, field service, or similar technical role
- Good knowledge of hardware, networks, and Windows environments
- Experience working with PCs, servers, printers, and network equipment
- Ability to troubleshoot both hardware and software issues
- Fluency in Swedish and English, spoken and written
- Valid B-driving license
Responsibilities:
- Installation and troubleshooting of POS systems, scanners, and workstations
- Installation, maintenance, and troubleshooting of ATMs
- Hardware installations and operating system (Windows) management for PC and server environments
- Working with network components including switches, access points, and routing
- Installation and configuration of software and basic troubleshooting
- Incident handling and IMAC services (Install, Move, Add, Change)
- Daily travel within Greater Stockholm and regular trips to nearby towns like Uppsala
Required hard skills:
- IT hardware knowledge
- Network knowledge
- Windows operating system expertise
- Troubleshooting hardware and software
- Software installation and configuration
- Incident and IMAC service management
Recommended hard skills:
- Experience working with POS systems or banking ATMs
- Previous experience with IMAC services or technical field service
- Certifications in Microsoft technologies, networking, or similar areas
Soft skills:
- Communicative
- Solution-oriented
- Flexible
- Responsible
- Technically curious and motivated
Operating systems:
- Windows
Natural languages:
- Swedish (Proficient)
- English (Proficient)
Cultural skills:
- Customer service orientation
- Ability to work independently
- Team collaboration skills
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